Your privacy, confidentiality, availability and integrity of your personal data are a priority for us and we are therefore seriously committed to treating them in a dignified and secure manner.
This Privacy Policy governs the processing of users “personal data collected in connection with the use of the website at www.cirurgiadojoelho.pt and reflects the organization’s commitment to privacy and the proper processing of data subjects” personal data.
The provision of personal data in connection with the use of the website implies knowledge and express acceptance of the conditions contained in this policy.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The entity responsible for the processing of your personal data is Cirurgia do Joelho, represented here by the commercial company Luís Leonardo Machado, LDA., which determines the purposes and means of processing the personal data. To this end, if the owner of the personal data needs to contact the person responsible for processing the personal data, they can do so by sending an email to geral@cirurgiadojoelho.pt.

WHAT PERSONAL DATA DO WE PROCESS, FOR HOW LONG AND FOR WHAT PURPOSES?
We will only process your personal data to the strict extent that it is indispensable to ensure the proper functioning of this website, ensuring that you enjoy all its features, as well as the provision of our services, in accordance with the General Regulation on the Protection of Personal Data (GDPR), Law no. 58/2019, of August 8 (law that ensures the implementation of the national legal order), Directive 2002/59/EC, of July 12, 2002 (directive on the processing of personal data), and Directive 2002/59/EC, of July 12, 2002 (directive on the processing of personal data).º 58/2019, of August 8 (law that ensures the implementation, in the national legal order, of the GDPR), Directive 2002/58/EC, of July 12, 2002 (directive on the processing of personal data and the protection of privacy in the electronic communications sector), Law no. 41/2004, of August 18 (law that transposes the aforementioned Directive 2002/58/EC into the national legal order), and with other applicable legislation on privacy and the protection of personal data.
Your personal data will be deleted or anonymized as soon as the purposes for which it was processed cease to exist, without prejudice to situations in which the law, or an overriding reason, legitimizes or imposes its retention for longer periods of time.
Below, we will provide you with all the information about the processing of your personal data carried out by us on this website, namely the respective purposes, bases of lawfulness, categories of personal data involved and retention periods applied. We will also provide you with information on your rights regarding the protection of personal data, as well as the technical and organizational measures we have adopted to guarantee your privacy.
1. Information requests
If you would like to make an information request, we provide you with the necessary channels on our website by filling in our contact form.
Your personal data (name, e-mail address and content of the request for information) will be processed in compliance with legal obligations, or in the legitimate interest of Cirurgia do Joelho in following up and responding to your requests.
The personal data collected must be stored in such a way that it can only be identified for the period considered appropriate and/or necessary to fulfill the purposes for which it was collected.
Whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purpose for which it was collected or further processed, after which it will be deleted.

TO WHOM CAN WE PASS ON YOUR PERSONAL DATA?
Your personal data may be passed on to the other companies that own the Cirurgia do Joelho brand, specifically Ramos & Correia de Jesus, LDA and Luís Barbosa, Serviços Médicos, LDA. and to partner companies (Subcontractors), whose participation proves indispensable to ensure the regular operation of this website, guaranteeing that you enjoy all its features, as well as the provision of our services, namely an IT company and a digital marketing agency.
Whenever these companies process your personal data in our name and on our behalf, we guarantee the same level of security and privacy in said processing.

WHAT ARE YOUR PERSONAL DATA PROTECTION RIGHTS AND HOW CAN YOU EXERCISE THEM?
As the holder of personal data, you may, at any time, revoke the consent you have given us for any processing, as well as exercise your other data protection rights – right of access, right to rectification, right to erasure, right to restriction, right to portability and right to object – by sending a request to the following email address: geral@cirurgiadojoelho.pt.
It is important that you use the email address provided above, and not any other means of contact, for the purposes of exercising your rights regarding the protection of personal data, since this is the only way to ensure the centralization of requests, guaranteeing the security of their processing, the regular validation of ownership and an adequate and timely response.
With regard to the possibility of revoking any consent given, it should be noted that this does not invalidate the processing of personal data carried out until then.
We will carefully analyze your requests, assessing their legitimacy and relevance, and pledging to respond within the legal deadline.
If you feel that we have not respected your rights, you can file a complaint with the National Data Protection Commission (CNPD):
Address: Av. D. Carlos I, 134 – 1.º, 1200-651 – Lisboa
Telephone: +351 213 928 400
Fax: +351 213 976 832
E-mail: geral@cnpd.pt

HOW DO WE PROTECT YOUR PERSONAL DATA?
We apply the appropriate technical and organizational measures to protect your personal data, in accordance with best practices in the market.
Administrative, technical and physical measures, technological controls and procedures are adopted to prevent the improper or unauthorized use, access, disclosure or destruction of your personal data.
Notwithstanding the security measures practiced by us, the user must adopt additional security measures, such as ensuring that they use equipment and a browser that is up-to-date in terms of security and properly configured, with an active firewall, antivirus and anti-spyware, and make sure that the sites they visit on the internet are authentic, avoiding websites whose reputation they do not trust.

This Privacy Policy may be reviewed and updated at any time, and you will always be guaranteed the appropriate information on this website: www.cirurgiadojoelho.pt.

Lisbon, 12/04/2024